Terms and Conditions

Welcome to the KrutiPics website, operating under the business name krutipics.com. These Terms of Service ("TOS") outline the conditions governing your use of the Web Site and the krutipics.com Service (referred to as "User"). Your utilization of the KrutiPics Web Site indicates acceptance of these TOS. Krutipics.com is a trademark owned by KrutiPics.

KrutiPics retains the right to add, delete, and/or modify any terms and conditions within this TOS at any time and at its sole discretion. Changes will be communicated through a change notice or a new agreement posted on the KrutiPics Web Site.

This TOS constitutes the sole agreement between you (User) and us and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings.

KrutiPics utilizes affiliated companies or third parties to offer specific products and services accessible through the Web Site. KrutiPics does not control these third parties or their services. Users acknowledge that KrutiPics is not liable for their use of such services, as affiliates or third parties may have their own Terms and Conditions. In the event of conflicts between Terms and Conditions, Users must adhere to KrutiPics's TOS.

Eligibility to Use Website:

KrutiPics will provide services only to customers who can lawfully enter into and form contracts under applicable law. Users under the age of 18, but at least 13 years old, may use KrutiPics services under the supervision of a parent or legal guardian who agrees to these TOS. The KrutiPics website is not intended for children under the age of 13.

KrutiPics grants users a limited revocable license to access and use the website for its offered services, subject to compliance with these TOS. Users are prohibited from collecting or using information on the website to compete with KrutiPics or create derivative works based on the content of the site.

Prohibited Use:

Users may only use the website as expressly permitted by KrutiPics. Harm to the website, including interference with performance through the use of viruses or other technologies, and unauthorized modification, reverse engineering, or collection of user information for registration, is strictly prohibited.

Copyright:

All content on the site, including design, graphics, and organization, is protected under applicable copyright, trademarks, and other property rights. Copying, downloading, or redistributing any such matters or any part of the site, except as outlined in this TOS, is strictly prohibited.

Users retain ownership of the content used, referred to, or uploaded during the use of the site. When using external content, users grant KrutiPics a non-exclusive, worldwide, transferable right to copy, reproduce, publicly display, and distribute the design in products and promotional materials for KrutiPics. Users may remove their designed content at any time, but KrutiPics may fulfill orders derived from that content prior to written notification of termination.

Copyright Infringement:

If users believe their work has been copied in a way that constitutes copyright infringement, they should contact KrutiPics's copyright agent (sales@krutipics.com) with specific information, including a written document with the signature of the person authorized to act on behalf of the copyright owner, details on the claimed material, and contact information.

Reservation of Rights:

KrutiPics reserves the right to monitor transactions and communications on the website. If a user breaches these TOS, KrutiPics may cancel transactions and restrict access. The website may be modified at any time without prior notice, and KrutiPics assumes no liability for doing so.

Representation and Warranties:

Users represent and warrant that their use of the krutipics.com site will not infringe on the rights of third parties. KrutiPics disclaims any implied warranties, including fitness for a particular purpose and non-infringement.

Disclaimer and Exclusions:

KrutiPics provides the krutipics.com service on an "as is" and "as available" basis. The site may not be uninterrupted, error-free, reliable, timely, or meet user requirements. KrutiPics disclaims all implied warranties, and will not be liable for consequential, incidental, indirect, punitive, or special damages.

Limitation of Liability:

In case of a breach of representations and warranties, KrutiPics's liability will not exceed the value of the signs ordered or services rendered. Indemnification is required if users breach these TOS, and KrutiPics will not be liable for indirect damages.

Indemnification:

Users must indemnify and hold KrutiPics and its affiliates harmless from any damage, loss, or expenses incurred due to third-party claims alleging a breach of these TOS by the user.

Registration:

Users may be required to register on the site, agreeing to provide accurate, complete registration information for personal use only. Registration information should not be shared with multiple users.

Color Issues:

KrutiPics does not guarantee color matching or exact color prints. Slight color variations are possible and considered acceptable. Users are advised to order sample products for color accuracy.

Production:

KrutiPics uses multiple production facilities globally, and the production location for each order is not guaranteed. Orders may be manufactured at any of the production facilities.

Design Proofing:

KrutiPics does not proofread user designs and is not responsible for mistakes made by the customer. Users should double-check designs before submitting orders. In case of proof requests, KrutiPics will use the last approved proof by the customer.

Response Time:

Users must respond to information or proof approval requests within three days. KrutiPics will use its best judgment on how to proceed if users fail to respond.

Delays:

Estimated delivery dates on the krutipics.com site are indicative and do not include public holidays or shipping delays. Shipping delays should be addressed directly with the shipping company.

Refund and Returns:

Customers can request a reprint or refund for defects in print. Digital images of damage or defects, along with a clear description, should be provided for expedited processing. Return requests must be made within 90 days from receipt of the order. Refunds are issued to the original payment method.

Miscellaneous:

These TOS are binding and governed by the laws of India. The parties are independent contractors, and no agency or employment relationship is intended. Notices should be in writing and sent to cs@krutipics.com.

Dispute Resolution:

Disputes will be exclusively resolved through confidential binding arbitration under the commercial arbitration rules of JAMS, with any such proceedings conducted on an individual basis.

Newsletter Subscription:

By placing an order, users agree to receive promotional emails and newsletters from krutipics.com regarding order confirmation and other related communications.